#Voir Le Futur – Catching a glimpse of the hospital of tomorrow
Hospitals are historically risk-averse places: it is part of their DNA to be safety havens. It is precisely in this perspective of minimizing risks that we can expect robots to take over though: when they start doing things better and more reliably than humans, there is no point in refusing to change anymore.
Recently, some hospitals have hired consultants, entrusting the latter to make them more factory-like, more efficient and designed for an optimal customer experience. These transformations will be followed by many more.
Robots have already started infiltrating hospitals: programs to make diagnoses based on a series of questions, and algorithms are used by a lot of doctors and surgeons use robots to perform various surgeries (last year, a surgeon performed a telesurgery from the Florida Hospital Nicholson Center on a patient in Texas).
In 20 years, beds will move autonomously, transporting patients from the emergency room to the operating theatre. Triage will be done with the assistance of an Artificially Intelligent device. Many decisions on treatment will be made with the assistance of, or by, intelligent machines. Medical information, including medications, will be read from a chip under one’s skin or one’s phone which will be especially useful for patients that arrive unconscious to the emergency room. Even rehabilitation will be robotically assisted. Doctors will, among other skills, be programmers.
‽ Are robots looming around your corner as well? Is there anything you can do to help smoothen the transition and create some additional warmth to offset the dehumanization and keep the customer experience pleasant?